Loading…
Last updated: June 22, 2026
Almost everything we sell is 3D-printed to order in our workshop, meaning your item doesn't exist yet when you place the order. Because of that, the total time from "order placed" to "parcel at your door" has two distinct parts, and we try to show both of them clearly on the product page.
Dispatch time. How long we take to get your order out the door. In-stock items are dispatched within 24 hours of your order. Made-to-order items, most of what we sell, are printed, cured, finished, and dispatched within 24-72 hours, depending on the item and how many orders are in the queue. Made-to-order product pages show a "Ships in" estimate (e.g. "within 1 day" or "1-2 days") next to a "Made to order" tag so you know what to expect for that specific item; if something needs longer (large prints, unusual materials, a backlog), that estimate will reflect it.
Transit time (Delivers in N-N+1 days). Once we hand the parcel to our courier, this is how long they take to reach your pincode. The "Delivers to your pincode in N-N+1 days*" estimate on the product page uses live serviceability data from our courier partner for your pincode. The asterisk means from dispatch, not from order date, add the dispatch time above for the full picture.
So total time = dispatch (within 24h for in-stock, 24-72h for made-to-order) + transit (N-N+1 days). For a typical order that's a few days end-to-end, though this varies by item and destination.
Our product pages show a pincode-serviceability widget that checks live availability with our courier partners and picks the fastest serviceable option for your route. We render the point estimate as a range ("N-N+1 days") because real transit varies by a day or so depending on pickup cut-off time, local courier load, and scan delays. The estimate is not a guarantee, it's the best information we have at the time you check.
Once your parcel is dispatched, you'll get an email with the courier name and tracking number. You can also see live status in your account at Your Orders. Our system polls the courier automatically and updates the order page as scans come in.
Sometimes things slip beyond the estimate. Common reasons:
If your parcel is more than 3 business days past the estimated delivery date with no movement, write to us, we'll chase the courier and keep you posted.
Shipping charges (if any) are shown at checkout based on your cart weight and pincode. We sometimes run free-shipping promotions; the cart page will make it obvious when one applies.
We currently ship only within India. International shipping may open up in the future, for now, if you need something abroad, write to us and we'll see if we can arrange it as a one-off.
Please double-check your shipping address and phone number at checkout. If a parcel is returned to us because of an incorrect address, an unreachable recipient, or repeated failed delivery attempts, we'll reach out to reship, reshipping charges apply and are the customer's responsibility.
If the outer packaging is visibly damaged or opened at delivery, please refuse the parcel or take photos before opening. Report damage within 48 hours at [email protected] or WhatsApp us with photos of the packaging and the item. See the Refund Policy for the full damaged-in-transit claim process.
Shipping questions? Write to [email protected] or WhatsApp us.